Our postal address is:
33205 Curtis Boulevard
Eastlake, OH 44095

We can be reached via e-mail at info@firenzastone.com or you can reach us by telephone at 440.703.6742

We collect no information on consumers who browse our Web page.

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon request, we provide site visitors with access to all information [including proprietary information] that we maintain about them. Consumers can have this information corrected by sending us an e-mail at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.

SMS/Text Messaging

By providing your phone number to Firenza Stone, you consent to receive SMS text messages related to quotes, project updates, appointment scheduling, order status, delivery notifications, and customer support communications. Message frequency may vary. Standard message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly at info@firenzastone.com or 440.703.6742.

SMS consent is obtained voluntarily and may be confirmed through a follow-up verification message (double opt-in) where applicable. Consent is collected solely for service-related communication purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.